Privacy Policy

Last updated: November 26, 2025

PRIVACY POLICY

1. INTRODUCTION

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to Unlock the Collective LLC (the "Company") website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

2. COLLECTION OF YOUR PERSONAL INFORMATION

Unlock the Collective LLC collects personally identifiable information to provide our educational content, coaching, and consulting services.

A. Information You Provide to Us We collect information that you voluntarily provide when you:

Register for our courses or community (e.g., Skool).

Complete our "Chaos to Clarity" Scorecard or other diagnostic assessments.

Purchase a product or service.

Sign up for our newsletter or SMS alerts.

This information may include:

Identity Data: Name, age, and gender.

Contact Data: E-mail address, mailing address, and telephone number.

Business Data: Information provided during diagnostic assessments, such as revenue figures, team size, and operational challenges.

Financial Data: Credit card billing information (processed securely by our third-party payment processors; we do not store full credit card numbers).

B. Information Collected Automatically There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

3. USE OF YOUR PERSONAL INFORMATION

Unlock the Collective LLC collects and uses your personal information to:

Operate the website and deliver the services you have requested (including the delivery of Scorecard results).

Process payments and manage your account.

Inform you of other products or services available from Unlock the Collective LLC.

Contact you via surveys to conduct research about your opinion of current services or of potential new services.

4. SHARING INFORMATION & SMS COMPLIANCE

Unlock the Collective LLC does not sell, rent, or lease its customer lists to third parties.

A. Service Providers We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Unlock the Collective LLC, and they are required to maintain the confidentiality of your information.

B. STRICT SMS PRIVACY POLICY (A2P 10DLC) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

C. Legal Requirements Unlock the Collective LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Unlock the Collective LLC; (b) protect and defend the rights or property of Unlock the Collective LLC; and, (c) act under exigent circumstances to protect the personal safety of users of Unlock the Collective LLC, or the public.

5. USE OF COOKIES

The website uses "cookies" to help Unlock the Collective LLC personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.

6. SECURITY OF YOUR PERSONAL INFORMATION

Unlock the Collective LLC secures your personal information from unauthorized access, use, or disclosure. Unlock the Collective LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

7. PUBLIC SPACES & COMMUNITY

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through our public message boards (such as Skool communities or Facebook groups), this information may be collected and used by others. Unlock the Collective LLC is not responsible for information you choose to make public in these forums.

8. YOUR DATA RIGHTS (GDPR & CCPA)

Depending on your location (including the European Economic Area or California), you may have specific rights regarding your personal data, including:

Right to Access: You may request a copy of the personal data we hold about you.

Right to Rectification: You may ask us to correct inaccurate or incomplete data.

Right to Deletion: You may ask us to delete your personal data ("Right to be Forgotten"), subject to certain legal exceptions (e.g., tax records).

Right to Opt-Out: You may opt-out of the sale or sharing of your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within the timeframes required by applicable law.

9. CHANGES TO THIS STATEMENT

Unlock the Collective LLC will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how Unlock the Collective LLC is protecting your information.

10. CONTACT INFORMATION

Unlock the Collective LLC welcomes your comments regarding this Privacy Policy. If you believe that Unlock the Collective LLC has not adhered to this Statement, please contact us at:

Email: [email protected] | Website: www.unlockthecollective.com | Phone: (571) 390-3388 | Address: 8401 Mayland Dr Ste A